![]() ![]() Your ability to perform this task professionally is important because it can be the first impression a caller has of the business. This task may require you to provide customers and clients with information about the business or resolve any queries they may have. Answer and direct phone callsĪ common administrative responsibility is answering and directing calls professionally. Here are six common tasks you may complete when working as an administrative professional: 1. What Is an Administrative Assistant? A Complete GuideĦ common examples of administrative responsibilities What Are Clerical Duties? (Definition and Examples) It can also benefit them to possess essential hard and soft skills, such as good written and oral communication and teamwork skills. Common administrative tasks include answering and transferring phone calls, managing email enquiries, processing and transferring data, scheduling appointments and many other responsibilities that help maintain a productive office workplace.Īdministrative professionals can perform these tasks more efficiently when they have a strong knowledge of computers and programming software. What are administrative tasks?Īdministrative tasks are duties and responsibilities performed by an administrative professional who provides office support for an organisation or business. In this article, we discuss six common administrative duties, explore the hard and soft skills required to perform them and provide helpful tips for highlighting your administrative skills on your resume. The responsibilities of an administrative professional vary by industry, but many common tasks they perform can include scheduling, organising, bookkeeping and customer service.įamiliarising yourself with some key administrative tasks and learning the skills necessary to perform them can help you articulate your administrative skills and experiences on your resume. Administrative professionals coordinate information and provide support in an office environment.
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